Commerce Disclosure

Legal Business Name
IRODORI Lab株式会社

IRODORI Lab Inc.

 

Address8F, Wind Ebisu Building
2-4-8 Ebisu-Nishi, Shibuya-ku, Tokyo 150-0021, Japan

 

Phone Number
We will disclose this information without delay upon request.

 

Email
info@irodorilab.com

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Responsible Person
Arisa Saito

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Prices
Prices are listed on each product page.

 

Additional Fees
Shipping fees vary by region.

 

Payment Methods
Credit card (processed via Stripe), PayPal.

 

Delivery Time
Orders are shipped from Tokyo within 3–5 business days.

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Returns and Exchanges

Because all items in our store are one‑of‑a‑kind, we do not accept returns or refunds for reasons related to personal preference, size, or appearance.

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Defective or Incorrect Items : If your item arrives damaged or significantly different from the description, please contact us within **7 days** of delivery.   We will cover return shipping and provide a refund.   Please note that replacements may not be available due to the one‑of‑a‑kind nature of our products.

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Non‑Defective Items: We do not accept returns or exchanges for non‑defective items, as each piece is unique and cannot be restocked.

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Shipping Costs 
Shipping fees are non‑refundable.   For approved returns due to defects, we will cover the return shipping cost.
 

Contact
Please contact us via email for any inquiries regarding your order.